Job Postings

Clinic Operations Manager
Bellingham, WA
5/14/18

Dynamic, innovative physical therapy practice in Whatcom County has a unique leadership opportunity for an outstanding candidate. Work closely with the CEO on strategic initiatives to drive growth and profitability while managing and supporting an outstanding clinical and business team on a day-to-day basis. You are confident and highly competent in all functional areas and understand the unique needs, opportunities and challenges of a small business, especially in the world of health care. Your actions reflect the values of the business, echo the “voice” of the owner/CEO, and keep the client’s value perception front and center at all times. As the day-to-day leader of operations, you set the tone for others to follow, combining common sense and compassion to complement our client-centered care and business model. You provide business staff with the coaching and feedback necessary for their success, celebrating initiative and encouraging growth, but also taking corrective action as necessary.

Foundational business skills include strong fiscal literacy, creative critical thinking and problem solving, exceptional communication, staff development and management, and a focus on continuous process improvement. You are experienced with budgeting, key metrics definition and measurement, use of QuickBooks, EMR, recruitment and basic HR processes, and have a good eye for marketing/design supported by related software skills.

Our ideal candidate has 3-5 years in a business leadership role and/or MBA qualifications; direct experience in and understanding of a private practice health care setting. Compensation package includes competitive salary commensurate with experience, quarterly performance bonus, 401(k) match, FSA, medical/dental, paid vacation and holidays.

We offer a uniquely supportive, collaborative, positive work environment evidenced by stability of staffing and exceptional client feedback. Let us know why you are the right fit for our team!

Job Type: Full-time

Please email your application to Elizabeth Hampton, ehampton@corephysiopt.com


 

Clinic Director
John Day, OR
4/30/18

Let the adventure begin in Northeastern Oregon surrounded by beautiful mountain ranges, rural ranching community and lots of outdoor activities.

BLUE MOUNTAIN HOSPITAL DISTRICT is accepting applications for CLINIC DIRECTOR (FAMILY PRACTICE RURAL HEALTH CLINIC) Competitive wage and benefits package.

JOB SUMMARY:

  • The SWCC Clinic Director will perform duties as assigned for a Clinic in accordance with Oregon Board of Administrative Rules and Regulations.
  • Responsible for the day to day running of the Clinic including planning, organizing and directing the overall operations of Reception, Registration, Referral Authorizations, Medical and Nursing Assistants, Clinic Providers, Residency/Students and SWCC Patient Care Services.
  • Ensures the compliance with patient care quality standards as it relates to the care provided to all age groups ranging from neonate to geriatric.
  • Regularly monitors the competency of all clerical, nursing and clinical personnel in areas of responsibility.
  • Assists in formulating the budget and maintains efficient and effective departmental operations while required compliance with all state, federal, and local regulations, laws, standards and protocols.
  • Clinic Director provides community involvement, represents the hospital district and assists with marketing efforts such as Grant County Health Fair, Families First Teen Fair, Walk with a Doc, etc., Participates in performance improvement and continuous quality improvement (CQI) activities.
  • Effectively and consistently communicates with BMHD personnel and encourages interactive departmental meetings and discussions. 
  • Represents the organization in a positive and professional manner at all times.
  • Establish & maintain solid work relationships through communication, cooperation, and positive interaction with all employees, staff, patients and physicians.

SUPERVISORY RESPONSIBILITIES: Clerical, Medical and Nursing Assistants, Clinic Providers, and Residency/Students.

REPORTS TO: Chief Executive Officer (CEO)

EDUCATION REQUIREMENTS
Required:

  • Bachelor’s Degree in Nursing or healthcare related field or a Combination of Education and Experience in Healthcare Administration, Business Administration, Community or Public Health. 
  • Must have at least 3 years in leadership position in a hospital and medical setting.

Preferred:

  • Master’s degree in Nursing or healthcare related field (i.e. Community or Public Health, Healthcare Administration)

CERTIFICATION/LICENSURE REQUIREMENTS:
Preferred: Basic Life Support (BLS) certified by American Heart Association (AHA). Must obtain within 60 days of hire. Oregon Registered Nurse (RN) licensure in good standing.

LANGUAGE SKILLS:

  • Able to communicate effectively in English, both verbally and in writing.
  • Additional languages preferred.

This job description reflects managements' assignment of essential functions; it does not prescribe the tasks that may be assigned.
EOE/AA We support a tobacco free and drug free workplace.

Please call Human Resources for questions or more information at 541-575-4192.

Explore or Apply Online:  www.bluemountainhospital.org.

Complete online application and attach resume.


 

Chief Operating Officer
University Place, WA
3/13/18

Cascade Eye & Skin Centers, P.C. (CESC) is seeking a COO to oversee and direct day-to-day functions, efficient operations and personnel comprised of a group of over thirty skilled healthcare providers including ophthalmologists, optometrists, dermatologists and dermatology physician assistants with 7 locations in the South Sound region. Additionally, we employ a staff of approximately 230 skilled employees who support the providers.

CESC has earned the trust of the South Sound community with roots dating back to 1967. Our doctors and staff have been on the forefront of breakthrough technologies and services made available for ophthalmology and dermatology care in the time since.

Mission
Our mission is to provide superior, professional healthcare in a warm efficient environment because we care about you and your health.

Vision
To provide the best patient care possible for the community and to provide an excellent work environment for our team members.

Job Summary
The COO is an essential member of the leadership team and will exercise management and strategic leadership over CESC’s day-to-day operations. This position is a highly visible, forward-thinking, results-oriented leader. The accountability of this position is to provide the leadership and vision necessary to ensure CESC has the proper operational controls, work flows, reporting procedures, systems, and people in place to improve the operational efficiency, effectiveness and strategic position of CESC, and ultimately, the value of the organization. This position serves as a role model to staff across the company and represents the organization in a positive manner both within and outside the company.

In partnership with the CEO and other elected officers, this position will participate in the general management of the company, help establish a climate of professional excellence and be a champion of the CESC culture. This position reports to the Executive Officers and Board of Directors and will engage a wide range of leaders and teams to deliver financial results, operating efficiency and customer value.

Essential Duties

  • Promotes high performance expectations for the leadership/management team consistent with the aim of improving the experience of care, quality of care and efficiency of care. Sets clear expectations and holds team members accountable for producing desired outcomes. 
  • Motivates and develops team members and promotes teamwork while retaining overall responsibility and accountability.
  • Oversees the planning and implementation of new clinic sites, service lines or improvements to current locations. Activities include but are not exclusive to design, construction and implementation including work flow, ADA compliance, technology planning and coordination with the key individuals.
  • Provides leadership and actively participates in the development and implementation of strategic, tactical, program and operational planning. Utilizes forecasting and planning processes to identify capital and technology acquisitions and program development opportunities which achieve desired growth related to capacity and capability of services offered, ensuring the delivery of services that are responsive to the needs of the community.
  • Maintains on-going communication with employees to ensure that the staff is well informed regarding the strategic direction of the company. 
  • Oversees all facility needs, to include the selection and maintenance of major and minor medical equipment, and the maintenance and safety of all facilities. Works closely with the Directors and Supervisors to oversee the work of consultants, contractors and building maintenance and repairs.
  • Work closely with the Compliance Officer in identifying areas of need to ensure compliance with all applicable federal, state and local laws, regulations and rules. 
  • Maintain a service excellence and healing culture with high expectations established for positive experiences. This philosophy should create an environment that results in high employee retention and high patient satisfaction. This includes ongoing and meaningful communication with employees to ensure that all staff members are well informed and recognized appropriately. 
  • Oversee the creation and implementation of Corporate Documents, Physician Contracts, and professional employment contracts.
  • Responsible for the recruitment and negotiation of compensation and benefit packages for professional staff members including Physicians, PA-C’s and Optometrists.
  • Works with the Controller to provide timely accurate and comprehensive financial accounting and implementation of annual budget.
  • Directs and oversees financial stewardship with an emphasis on providing efficient utilization of resources, maximizing the operating margin, and making appropriate financial decisions for designated operations. 
  • Keep Executive Officers and Board members appraised of situations in financial, corporate, personnel, patient and other matters that require their attention.

Other Duties

  • Attend professional meetings and seminars at the local, regional, state and national level, that pertain to the administration of CECS. 
  • Communicate regularly with staff, shareholders, suppliers, and patients.
  • Actively participate in quality improvement programs and activities.
  • Maintain positive relationships with banking institutions obtaining financing as needed.
  • Maintain adequate insurance coverage and positive relationships with insurance brokers.
  • Responsible for day to day relations with legal counsel, accountants, and vendors.
  • Responsible for administration and privacy of the Self Insured Medical Plan for staff members.
  • Maintain positive relationships with the 401K administrator and investment advisor. 
  • Responsible for the distribution of legal documents.
  • Assist the Controller in providing financial reporting appropriate to represent the financial position of the clinic.

Vital Characteristics
This position requires a proven track record of partnering with physicians to achieve the desired organizational outcomes of the owners of the practice and proven experience in leading fiscally sound, profitable, efficient and responsible healthcare operations. You must have a strong financial and business insight, including a strong understanding of operational and financial measures that define success, as well as budgeting and forecasting procedures, including a working knowledge of capital planning and capital investment practices. Knowledge of evolving trends in quality and patient safety, skilled in coaching and developing direct reports and/or other employees that results in enhanced performance outcomes; setting and pursuing aggressive priorities and goals that demonstrate a strong commitment to overall organizational success; effectively allocating resources in order to accomplish goals and objectives; quickly assessing and adapting facility and industry financial dynamics in order to act quickly and appropriately.

Personal Characteristics
Leadership style and characteristics necessary to effectively perform in this role include: strong work ethic; results-oriented; persuasive; motivational; able to make rational decisions in difficult situations; inspirational; honorable; confident; innovative; courageous; high-energy; integrity; collaborator; ability to work with teams; good listening habits; nonvolatile; values multiple disciplines; community visibility; and passionate about continuously improving and providing high quality care and service excellence to patients, families, employees and physicians.

Qualifications
Education/Experience

  • Bachelor’s degree in a related field is required
  • Ten plus years’ experience working with physicians in the Healthcare industry
  • Master’s in Business Administration (MBA) 
  • Master’s in health administration (MHA) preferred

To apply, please send your resume/CV to Wanda Davis at w.davis@cascadeeyeskin.com. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identification, protected veteran status, disability or any other legally protected characteristic.


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