Order
Webcasts On-Demand
Salary Survey
Advertising
List Rentals

Home
Webcasts On-Demand
Did you miss one of our live webcasts? Is there a topic that you want to brush up on? WSMGMA is now offering recordings complete with slides and any handouts provided by the speaker, for only $59.
On-Demand Order Form
On-Demand WSMGMA Webcastss:
2011 Webcasts:
Oct 18 Carving Up and Drilling Down: Using Microsoft® Excel Pivot Tables to Analyze a Practice's Revenue Cycle
Nate Moore, CPA, MBA, CMPE - Cost $59
Sept 21 Become a Medical Practice Cost-Cutting Guru
Lee Ann Webster, MA, CPA, FACMPE - Cost $59
May 26 HIPAA 5010 Adoption and the Transition to ICD-10
Gary Volland and Kim Christensen - Cost $59
Feb 3 How Physicians Can Make the Most of the New World Order
Video recording of a live conference on February 3, 2011
Presented by Alice G. Gosfield, JD and James Reinertsen, MD. - *Cost $99*
2010 Webcasts:
May 13 Homogenized is for Milk: And 10 More Ways to Create Outstanding Patient Experiences in Your Practice
Jamie Verkamp - Cost $59
May 6 Why Satisfied Patients Cost Your Practice Money
Jamie Verkamp - Cost $59
April 8 New Marketing Initiatives that Increase Patient Referrals
Jamie Verkamp - Cost $59
March 24 Sucessful Project Management
Frank Cohen - Cost $59
March 16 Building Effective Teams
Frank Cohen - Cost $59
Jan 14 Improving Profitibility by Improving Processes
Frank Cohen - Cost $59
2009 Webcasts:
April 16 Best Billing Practices For Your Office
Lisa Peterson - Cost $59
2008 Webcasts:
Nov 19 Budget Basics
Lori Labauch - Cost $59
On-Demand Webcasts Descriptions
Carving Up and Drilling Down: Using Microsoft® Excel Pivot Tables to Analyze a Practice's Revenue Cycle
Length: 53 minutes
Air Date:
October 18, 2011
What You Will Learn
Microsoft Excel's Pivot Table feature is a powerful tool to analyze your practice's revenue cycle. In this webcast, watch a Pivot Table being created from sample medical practice data and learn how to use Pivot Tables to observe trends, catch problems and capitalize on opportunities in your practice. Pivot Tables can help you analyze accounts receivable, billed charges, collections, reimbursement rates and more using data from practice management software. See how easy it is to break down or carve data by physician, clinic location, diagnosis code and a wide variety of other categories. Drilling down to Pivot Table detail is only a double-click away.

Learning Objectives:
• Watch a Pivot Table created with sample medical practice data
• Analyze data using Pivot Table features
• Apply Pivot Table power to real world medical practice examples

About the Speaker:
Nate Moore, CPA, MBA, CMPE speaks, consults, records, and writes about Microsoft Excel and data mining in medical practices throughout the country. His presentations consistently receive top marks as powerful, entertaining tools that can be used in the clinic immediately. Nate's consulting focuses on mining and leveraging medical practice data into actionable knowledge. Nate also moderates the Excel Users MGMA Community, the online resource for practice administrators to collaborate about Excel.

Order Now
- Cost $59
Become a Medical Practice Cost-Cutting Guru
Length: 1:24
Air Date:
September 21, 2011
What You Will Learn
Cost control, the former ugly duckling of the financial world, has become a swan! Faced with a gloomy economy and a political environment that is uncertain at best, medical practices face decreased reimbursement and are turning to cost control to improve their profitability. This webinar will focus on cutting staffing and other overhead costs in the medical practice. We will explore some general concepts and philosophies of cost cutting, as well as some practical suggestions regarding specific costs that practices should consider as part of their cost-cutting strategy.

After this session you will be able to:
• Understand basic concepts and strategies for cutting staffing and overhead costs
• Gain ideas for specific costs to consider cutting in your practice

About the Speaker:
Lee Ann Webster, MA, CPA, FACMPE, is a Fellow in the American College of Medical Practice Executives (ACMPE) and a Certified Public Accountant in the State of Alabama. She is a Past President of the Pathology Management Assembly of the Medical Group Management Association (MGMA) and a Past Chair of the ACMPE Professional Papers Committee. Lee Ann has written several articles on practice management topics and contributed to the financial sections of Medical Practice Management Body of Knowledge Review Series: Financial Management book and Physician Practice Management: Essential and Financial Knowledge.

Order Now - Cost $59
HIPAA 5010 Adoption and the Transition to ICD-10
Gary Volland and Kim Christensen

Length: 1:27
Air Date:
May 26
What you will learn:
Updated Version 5010 is coming and advanced work will be required to achieve compliance.
HIPAA Version 5010 will enable providers to better automate reimbursement, boost efficiency, and eliminate unnecessary customer support. What is your organization doing to prepare for the adoption of the X12 Version 5010 for HIPAA transactions?  In our presentation we will discuss the advantages and implication of adopting the HIPAA 5010 standards, and its impact on ICD-10 compliance. About the

About the Speakers:

Gary Volland, Applications Development Manager, IT Auditing & Consulting Group, Moss Adams, LLP has more than 23 years of experience as a technology consultant and software developer. He specializes in the design, development, acquisition, and integration of financial reporting systems, including business intelligence and XBRL.

Kim Christensen
, CCS , CCS -P, CHC, Manager, Health Care Group, Moss Adams, LLPhas more than 20 years of experience in health care management and training, with in-depth knowledge of federal and state regulations, including CPT-4, ICD-9-CM, ICD-10-CM, ICD-10 PCS, and HCPCS coding as well as Medicare, Medicaid, and third-party payer documentation guidelines.

Order Now - Cost $59
How Physicians Can Make the Most of the New World Order
Recording of a live conference on February 3, 2011 presented by Alice G. Gosfield, JD and James Reinertsen, MD.
Recorded: February 3, 2011
Recorded duration: 5 hours
The program addresses physicians’ strategies for dealing with the changing health care delivery environment. The shifting landscape offers opportunities and challenges. Yet many physicians are taking action out of a sense of urgency, driven by anxiety; this is no way to make strategic decisions.

A host of factors now define the context of the physician’s practice - clinically and financially. Knowing the options among those financial strategies, advancing clinical quality and value results will be essential in choosing a relevant strategy.

Order Now - Cost $99
Homogenized is for Milk:
And 10 More Ways to Create Outstanding Patient Experiences in Your Practice

Jamie Verkamp
Length: 1:05
Air date: 5/13/2010
What You Will Learn:
Why are loyal patients worth more to your practice than satisfied patients? Join us for a lively discussion on going beyond patient satisfaction and "de-homogenizing" your practice. You'll learn how simple it can be to start turning your satisfied patients into loyal patients and the impact it can have on your bottom line. Tips and strategies for changing the attitude in your office and turning up the heat on your tradition standards of customer service will shared. Get ready to shift your thinking and see your patient referrals increase by implementing new strategies for creating WOW patient experiences. From this interactive session, be ready to:
  • Shift the attitudes in your office to create WOW patient experiences
  • "De-Homogenize" your practice and connect with patients in a more engaging manner
  • Create "walking billboards" for your practice, increasing your referral volumes and bottom line without spending a dime on marketing
About the Speaker:
As Director of Growth and Development for (e)Merge, a medical practice consulting firm, Jamie assists medical professionals in creating strategic marketing initiatives that contribute to the growth of their practice. As a sought after speaker, trainer and consulting, her signature topics to share with medical professionals include innovative approaches to practice marketing in a changing economy and how creating positive, memorable patient experiences in their practices enhance their overall marketing strategies, increasing patient referral volumes and their bottom line.
Order Now - Cost $59
Why Satisfied Patients Cost Your Practice Money
Jamie Verkamp
Length: 1:13
Air date: 5/6/2010
What You Will Learn:
Most medical practices understand that negative patient experiences can hurt the reputation of their practice and cost them valuable patients. However, in this changing economic climate, practices that have the mindset of thinking as long as their patients are satisfied, they are doing well, are losing money! If your practice is not creating an outstanding experience for your patients they remember and they share with their circle of influences, you are missing out on growing your practice. It's about taking small steps that set you apart from other practices and make the patient's experience one that stays with them after walking out your doors. In this interactive training session, you will learn:
  • Why taking customer service to the next level is key
  • How to set yourself apart from your competition by shifting your attitude in the office
  • Tips to grow your patient volume on referrals and word of mouth marketing
About the Speaker:
As Director of Growth and Development for (e)Merge, a medical practice consulting firm, Jamie assists medical professionals in creating strategic marketing initiatives that contribute to the growth of their practice. As a sought after speaker, trainer and consulting, her signature topics to share with medical professionals include innovative approaches to practice marketing in a changing economy and how creating positive, memorable patient experiences in their practices enhance their overall marketing strategies, increasing patient referral volumes and their bottom line.
Order Now - Cost $59
New Marketing Initiatives that Increase Patient Referrals
Jamie Verkamp
Length: 1:20
Air date: 4/8/2010
What You Will Learn:
"In the realty of our shifting economic climate, successful, business-minded medical practices are shifting the way they approach marketing. Successful practices are now putting the focus back on their patients and using innovative marketing strategies that bring greater return on their investment. You can expand your practice in this economy, and during this session you will learn what it takes to make that happen. You will learn key marketing initiatives you can implement right away in your practice to increase your new-patient volume and successfully market to your current patients to increase patient retention and referrals, including: . Attract new patients using online and offline marketing strategies
  • How to create "wow" patient experiences that will increase referrals
  • Effectively market to your current patient base
About the Speaker:
As Director of Growth and Development for (e)Merge, a medical practice consulting firm, Jamie assists medical professionals in creating strategic marketing initiatives that contribute to the growth of their practice. As a sought after speaker, trainer and consulting, her signature topics to share with medical professionals include innovative approaches to practice marketing in a changing economy and how creating positive, memorable patient experiences in their practices enhance their overall marketing strategies, increasing patient referral volumes and their bottom line.
Order Now - Cost $59
Sucessful Project Management
Frank Cohen
Length: 1:11
Air date: 3/24/2010
What You Will Learn:
Project management is a structured step-by-step process designed to create an environment that optimizes the likelihood of success and minimizes conflict, risk and cost. And there is a big difference between standard project management using what is known as PMBOK (Project Management Body of Knowledge) and what we will discuss in this webinar, which is project management for process improvement projects; a simpler and more focused approach. In fact, project management is a tool within the process improvement toolbox and knowing how to use it properly can often mean the difference between success and failure. In this session Frank Cohen will take you through the project life cycle, from selection to development to approval to completion.
About the Speaker:
Frank Cohen is the Senior Analyst for MIT Solutions, Inc., developers of analytical and Decision Support tools and systems for healthcare organizations. He is a certified Six Sigma Black Belt and Lean instructor. His areas of expertise include data mining and analysis, applied statistics and decision support. For the past 30 years, he has worked as a health care data analyst, knowledge engineer and consultant.
Order Now - Cost $59
Building Effective Teams
Frank Cohen
Length: 1:06
Air date: 3/16/2010
What You Will Learn:
One of the primary reasons that projects fail is due to the lack of coordination, support and involvement of the medical staff. The fact is, every employee has something to contribute and will if the environment is right. From the intake employee to the practice administrator to the physician owner, every employee plays an important role and as such, it is important that employees understand the fundamentals of what makes an effective team. In this webcast you will learn how to apply a set of principles and tools that will significantly increase the probability that the team will contribute to process improvement at all levels of the organization, resulting in significant benefits and ultimately the bottom line.
About the Speaker:
Frank Cohen is the Senior Analyst for MIT Solutions, Inc., developers of analytical and Decision Support tools and systems for healthcare organizations. He is a certified Six Sigma Black Belt and Lean instructor. His areas of expertise include data mining and analysis, applied statistics and decision support. For the past 30 years, he has worked as a health care data analyst, knowledge engineer and consultant.
Order Now - Cost $59
Improving Profitibility by Improving Processes
Frank Cohen
Length: 1:12
Air date: 1/14/2010
What You Will Learn:
The sad fact is that most medical practices are 20 or more years behind the eight-ball when it comes to integrating business technologies into their practices. Healthcare is a business and we need to move quickly with regard to process improvement, quality initiatives and reengineering. To do that, we have to take a hard look at emerging models and technologies that work in other industries. In this session, Frank Cohen will introduce you to the process improvement models based on both Lean and Six Sigma. This includes the DMAIC model; the most recognized method for continuous process improvement. Time will also be spent learning critical tools such as process and value stream mapping. Properly applied, the tools revealed during this workshop will help the attendee with all of their practice initiatives and improvment processes in all aspects of their organization.
About the Speaker:
Frank Cohen, MPA is the Senior Analyst for MIT Solutions, Inc., developers of analytical and Decision Support tools and systems for healthcare organizations. He is a certified Six Sigma Black Belt and Lean instructor. His areas of expertise include data mining and analysis, applied statistics and decision support. For the past 30 years, he has worked as a health care data analyst, knowledge engineer and consultant.
Order Now - Cost $59
Best Billing Practices For Your Office
Lisa Peterson
Length: 1:35
Air date: 4/16/2009
What You Will Learn:
In this session, we will provide and explore the latest best practice metrics for both operational and financial performance for the billing office. We will suggest a format for following these benchmarks; a reporting method for your billing staff to follow and suggested reports for physician review. We will discuss staffing and process efficiencies, and the role of new technologies in achieving these goals.
About the Speaker:
Lisa Peterson is the founder of Sound Medical Consulting, a consulting firm that helps medical practices, community health centers, and hospitals address the challenges of decreasing revenue, practice management issues, and growth. She brings to her clients and this conference 24 years of experience in the healthcare industry. Her honest and direct approach in addressing client needs has helped gain Lisa wide recognition as a skillful designer of medical practice management solutions. Drawing on her acute understanding of organizational dynamics, medical/legal issues, accounting procedures and medical culture, Lisa is able to thoroughly analyze a client's financial data, billing and office procedures, and staff skill sets to quickly determine the current state of a practice and formulate targeted action plans.
Order Now - Cost $59
Budget Basics
Laurie Labauch
Length: 1:10
Air date: 11/19/2008
What You Will Learn:
Often we hear - "Why don't we have the money if we are working so hard?"" A budget can be difficult to develop and implement in a physician practice. If a budget is developed correctly, it can help a practice with financial governance, analysis of revenue, costs and cash flow. As a result of participating in this webcast, you will be able to:
  • Discuss budgeting models and goals
  • Develop a budget
  • Analyze revenue, costs and cash flow
  • Put modern financial governance controls in place
  • Effectively manage a budget
About the Speaker:
Lori has over 20 years of dedicated health care consulting and public accounting experience and 100% of her time is spent on health care. She has participated in consulting engagements for many medical groups of all sizes and types, and has been a favorite presenter at WSMGMA conferences. Her specific work expertise and experience include risk assessment and medical documentation reviews of physician groups - focusing not only on E&M coding and also encompassing all CPT codes; design, implementation, and monitoring of regulatory compliance and annual work plans; implementation of registration, billing and collection redesign; and operational review, revenue bench marking projects, and revenue cycle assessments.
Order Now - Cost $59