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Director of Clinical Services, Rebound Orthopedics and Neurosurgery
Vancouver, WA
4/8/19

Rebound is the largest orthopedic and neurosurgical practice in the Portland-Vancouver area with an array of sub-specialties including orthopedics, brain and spine care, sports injuries, physiatry, and physical therapy. We are proud to be the team physicians for the Portland Trail Blazers, the Portland Winterhawks and several collegiate teams. This year, we celebrate 50 years of serving the community with a commitment to providing superior service to our patients.

Rebound has an exciting opportunity for an experienced Director of Clinical Services. The Director of Clinical Services is a key member of the Senior Leadership Team and works directly with physician leadership. The Director of Clinical Services is responsible for staff management, operational effectiveness, patient care and quality assurance, and financial oversight. The right candidate will have proven success building and maintaining clinic operations and teams in a fast-paced, dynamic environment.

First application review 4/19/2019.

Responsibilities:

  • Provide leadership in matters of clinical care and the development of patient care systems. 
  • Work as a liaison to bridge functional areas and ensure consistent, timely and quality patient care and continually evaluate performance within delegated areas.
  • Evaluate resource needs and staffing models; develop budgets and work within the parameters that are established.
  • Maintain regulatory standards, and ensure that the clinic is managed within those standards. 
  • Conduct monthly meetings to communicate objectives and vision with the department leads. Make sure information is flowing to all levels of the organization.
  • Mentor, coach and develop staff for current and future roles in the organization. 
  • In collaboration with human resources, serve as a resource to the department leads for administering policies and procedures.
  • Work collaboratively with senior leadership team and physician leadership to accomplish strategic objectives.

Requirements:

  • Bachelor's degree is required. Preference for Nursing, Health Administration, or related field.
  • Master’s degree is preferred.
  • A minimum of five years’ clinical experience at the director level.
  • Excellent management and leadership skills.
  • Financial management experience.
  • Success establishing and maintaining effective professional relationships with patients, physicians, staff, outside facilities and the public. 
  • Excellent written and verbal communication skills.
  • Strong technical skills, EHR experience (NextGen preferred).
  • Skill in writing protocols and procedures. 
  • Commitment to quality patient care, process improvement and quality assurance.

We are proud to offer:

  • Competitive salaries
  • Full benefit package (100% Medical for Employee, dental and vision); flex spending account
  • 401(K) retirement plan
  • Life insurance
  • Short & long-term disability insurance
  • Free parking
  • Paid Time Off/Holidays

This is a great opportunity to work in a quality organization with Top Doctors in the Northwest. At Rebound, our goal is to cultivate an organization that offers superior patient-centered medical care, with mutual respect and cooperation, in a positive and supportive environment. Come join our team: https://theapplicantmanager.com/jobs?pos=R1299.


Director of Ambulatory Surgical Center Operations, The Vancouver Clinic
Vancouver, WA
4/5/19

The Vancouver Clinic has an exciting new opportunity for a Director of Ambulatory Surgical Center Operations to join our team of healthcare professionals! 

The Director of ASC Operations is a seasoned and effective healthcare leader with high visibility and accountability across the organization. The role, in conjunction with the Specialty Care Medical Director, is responsible for assuring that target measures and initiatives supporting the TVC strategic plan are met across the division. Direct responsibility for the ASC Administrator and Coordinated Scheduling Manager.  Has overall responsibility for approximately 100 staff members, while working with approximately 100 Providers.  Works collaboratively with the Medical Director for Specialty Care and reports to the Chief Operating Officer.

  • The ideal candidate will be an inspirational leader with the proven ability to achieve large project and initiative goals through application of lean processes and principles.  
  • A minimum of ten years of senior leadership experience working within a large healthcare system such as a hospital, medical group or large, independent multi-specialty group practice is required, ASC preferred. 
  • Bachelor’s degree in Business, Healthcare Administration, or related field required, Master’s degree preferred.
  • Knowledge of Lean process improvement experience required.  
  • An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent oral and written communication skills. 
  • Forward thinking and creative individual with high ethical standards and appropriate professional image.
  • Ability to create budget assumptions based on an operational plan, develop the budget, and evaluate budget performance to achieve expectations and improvement of the planning and budgeting process.
  • Experience in analysis and financial modeling of business units is necessary.
  • Capacity to inspire and mentor others with superior interpersonal skills achieving results through a collaborative effort.

We offer a competitive salary and a comprehensive benefits package which includes insurance programs covering medical, dental, vision, life, long-term disability, paid time off, education reimbursement, and a 401(k) plan. You’ll enjoy an enthusiastic team environment, the latest technology, and the opportunity to take your career to the next level.  Apply today at www.tvc.org, staff careers.


Release of Information Officer, Spectrum Information Services NW, Inc.
West Seattle, WA
4/5/19

Spectrum Information Services NW, Inc. (www.sisnwinc.com) is a full service document management company, specializing in converting client's paper files to electronic data.   SIS NW, Inc. assists clients in all industries in streamlining business processes through the implementation of electronic data entry and automated records flow.

SIS NW, Inc. also provides ROI, Lockbox, EOB and EMR conversion services.

SIS NW offers an opportunity to work in a fast paced team oriented environment at a nimble entrepreneurial company.  We value initiative, drive, team building, personal responsibility, a commitment to quality and customer service, and taking ownership of your area of responsibility.  We’re a small but stable and continuously growing company where everyone’s contribution is important and valued.  We’re conveniently located minutes from I-5 in West Seattle and offer competitive wages and benefits.  

We have been providing high quality services to the medical community for over 15 years.  SIS NW offers office workflow automation through outsourced staff services, leveraging strong, up-to-date technology so we can give the best results to our clients. We are proud of what we do: we have a strong reputation and our customers are very happy with our services, and stay with us over many years.

SIS NW, Inc. is currently hiring for a Release of Information Manager in the Seattle office.

Position Summary:

This working supervisory administrative position is in an office setting and is responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service.

The ROI Manager must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Responsibilities:

  • Staff supervision.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. This includes interviewing, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Assists in overseeing the Release of Information processes.
  • Ensures compliance of Health Information requests and handling, including scanning, medical releases and subpoena procedures with applicable federal and state legal requirements.
  • Serves as an internal resource on health information management issues.
  • Monitors changes in legislation and accreditation standards affecting health information management
  • Makes recommended changes to workflows or policies as needed.
  • Provides direction and supervision to department
  • Determines most effective method for assigning duties to employees and ensures that staff are executing in regards to the obtainment of strategic and operational goals.
  • Ensures employees receive instruction/training that is in compliance with training plan, including on the job training.
  • RHIT or RHIA Certification required.

Position Requirements:

  • Candidates will be motivated, organized, detail oriented, responsible, and reliable, have the ability to multi-task and be able to work independently.
  • Candidates will have excellent communication and problem solving skills with outstanding customer service orientation.
  • Candidates will be able to work professionally, effectively and efficiently in a team environment with customers, management and co-workers.
  • Candidates will be able to use fax, copier, computer and multiline phone system and other required work tools.
  • Candidates will have knowledgeable of Release of Information standards, policies & procedures and HIPAA regulations and to complete work in compliance of these and other standards.
  • Data-entry experience with excellent typing skills and mastery of Excel required.
  • Candidates will have the ability to learn new equipment and required processes in a fast paced environment.
  • Experience previous release of information, medical records, or other related experience in a healthcare environment is required.
  • Candidates will have effective verbal and written communication skills with the ability to communicate in English (verbally and in writing).
  • Have the ability to do light physical labor in relation to the job duties.

Application Process:

  • Candidates should submit their resume and/or inquiries to [email protected].
  • Qualified candidates will be required to complete an application and successful background check. A signed application will be required prior to interview. 

SIS NW offers a competitive benefit package.  This full time position benefits include medical, dental, and life insurance, holiday pay and PTO.


Director of the Business Office, Wesley
Des Moines, WA
3/26/19

Wesley seeks a Director of the Business Office at its Des Moines, Washington site. The Director is responsible for overseeing the daily operations of the Des Moines Health Center billing/business office to ensure timeliness and accuracy.   The role is responsible for designing and implementing efficient billing processes and the training and development of Billing Office staff.  Reporting directly to the Des Moines Campus Executive Director, the position works closely with the Director of Accounts Receivable to ensure timely payments.   The Director manages and guides the Billing Office Manager who supervises the business office staff.

ESSENTIAL FUNCTIONS

Responsibilities:

  • Establishes systems and processes to ensure that the monthly billing cycle is efficient, accurate and performed according to billing protocols and within established time frames. 
  • Lends expertise to other Wesley Homes Billing offices to establish consistent, effective billing systems and processes.
  • In cooperation with the Director of Accounts Receivable and the Billing Office Manager ensures proper training and development of the business office staff.  Serves as a mentor to billing office staff.
  • Oversees all patient related accounts receivable balances including Medicare, Medicaid, Insurance, Private and Other Payers to ensure accurate balances, timely billing and collections.
  • Guides Billing Office Manager and staff in managing the Medicaid pending application and conversion process to ensure timely resolution.
  • Reviews, reconciles and conducts regular analysis of account balances to determine accuracy and outstanding accounting issues such.
  • Oversees and audits the timely processing of charges, adjustments, refunds, payment posting and write offs.
  • Oversees the coordination and response to various audit requests.
  • Participate in proactive team efforts to achieve departmental and company goals.

QUALIFICATIONS/REQUIREMENTS

Education Background

  • Bachelor’s degree in Business Administration, Accounting or Finance; two years or more of related experience and/or training; or an equivalent combination of education and experience.

Special Training/Skills

  • Demonstrated ability to plan, organize, motivate and lead in a team oriented setting.
  • Understands and complies with all HIPAA Privacy Laws.
  • Demonstrated knowledge of general ledger and accounts receivables.
  • Demonstrated knowledge of Federal, State and third party insurance billing.
  • Strong verbal, written, and electronic communication skills.
  • Ability to establish great working relationships and interact with all staff and constituency groups.
  • Ability to maintain confidential information and use discretion in decision making.
  • Self-motivated, industrious, and organized with good project coordination skills.
  • Excellent time management skills to accomplish tasks and meet deadlines.

Work Experience

  • Minimum of 3 years of managerial experience of at least four employees. 
  • Advanced knowledge of Medicare, Medicaid, and insurance billing and remittance processes preferred.
  • Must possess a minimum of one (5) years of billing experience, preferably within the following applications; Provider 1, Point Click Care, and Great Plains.
  • Experience with Microsoft Excel, Powerpoint and Word.
  • Experience in troubleshooting unpaid claims and managing troubled claims through to payment.

PHYSICAL DEMANDS

  1. Able to travel to meetings throughout the greater Puget Sound region.
  2. Bending, stooping, walking, sitting, standing.
  3. Ability to lift 20 pounds (supplies). 

Wesley is a not-for-profit organization offering a full spectrum of lifestyle options for aging well, including residential communities, in-home health and care services in King and Pierce counties, Wesley’s original and largest community services older adults is in Des Moines, Washington with additional locations in Auburn and Puyallup.

Application Process:

To apply, send resume to: https://usr55.dayforcehcm.com/CandidatePortal/en-US/wesley/Posting/View/523.

To learn more about Wesley, visit: https://wesleychoice.org/


Practice Administrator, Pediatrics Northwest, PS
Tacoma, WA
3/15/19                 

Overview

Top Executive level position for one of the largest and oldest Pediatric practices in Washington State. The individual selected for this position will report directly to the Board of Directors and will have full operational responsibility and authority for the 4 General and Sub Specialty Pediatric practices located throughout the South Puget Sound region. Partnering with physician leaders this individual will provide strategic vision and operational stewardship insuring that the mission of providing high quality care to the children of our communities - regardless of their ability to pay - is sustained.

The ideal individual for this position will have a minimum of 5 years of experience in the Healthcare industry with a strong preference to those who have operational experience in a clinical or outpatient setting. Strong communication, interpersonal, financial, operational, and strategic planning skills are required. The ability to build teams and mentor the leaders and teams around them will be critical for success.

General Description of the Position’s Function and Purpose

The ADMINISTRATOR manages and directs all business operations and functions of the corporation, including, but not limited to strategic planning, corporate governance, financial management, human resources management, quality assurance, IT and data management and corporate compliance.  The ADMINISTRATOR will demonstrate good interpersonal communication skills, as well as coaching and mentoring skills for the management team.  The ADMINISTRATOR must work well under pressure, meeting multiple and sometimes competing deadlines, representing all components of the corporation.  The ADMINISTRATOR will promote the vision and mission of the corporation in all internal and external affairs.  The ADMINISTRATOR will demonstrate a clear understanding of the local medical environment with regards to payer contracting, relationships between health care delivery systems, provider recruitment and patient growth and retention.

Responsibilities and Principal Accountabilities 

 Corporate Governance and Strategic Planning

  • Facilitate the establishment and monitoring of the appropriate corporate legal structure for the organization, including maintenance and revisions of corporate documents.
  • Lead the integration of the corporate mission statement into all aspects of the organization’s culture.
  • Lead development of the organization’s strategic plan (short term and long term) and its implementation.
  • Establish, communicate, implement and monitor production and compensation standards for physician and mid-level professional staff.
  • Implement and/or support organization leadership management of clinical staff conduct and performance expectations or programs.
  • Encourage and lead participation in advocacy endeavors at local, state and national levels.

Business Operations

  •  Implement and monitor business operation plans.
  •  Develop, implement and oversee systems for the purchase of materials and equipment, including equipment leases and maintenance agreements
  • Oversee facilities planning and mainte­nance activities to meet the organization’s current and future needs.  Includes review of facility leases and contracts
  • Manage discernment process for identification and utilization of out­sourced expertise and business partners.
  • Develop and implement a marketing and communication plan.  

Financial Management

  • Budget preparation and overhead analysis
  • Accounts Payable management, including oversight for all purchasing activity
  • Billing Department oversight including fee schedule maintenance and billing protocols
  • Security safeguards including internal controls and audits
    •  Accounting and Financial statements

Corporate Contracting

  • Employment Agreements
  • Shareholder Agreements
  • By Laws
  • Leases, including buildings and equipment
  • Payer contracts and agreements

Human Resources Management

  • Oversee effective staffing strategy; wage and benefits analysis including group health insurance coverage, flex plan, retirement plan contracting
  • Supervise, develop, and mentor leaders within the organization
  • Supervise the providers to include development of systems, processes and structure for training, ongoing support and performance monitoring
  • Provide personal commitment to enhance knowledge, skills and abilities in health care administration.

Quality Assurance

  • Monitor the peer review process for clinical staff, including chart reviews
  • Oversee patient satisfaction and customer service programs.
  • Identify, develop and maintain benchmarks for establishing practice performance standards.
  • Create internal processes and systems to participate in pay-for-performance programs to enhance health care quality.
  • Develop and monitor a program for staff, business and equipment credentialing and licensure.
  • Maintain Meaningful Use standards

IT and Data Management

  • Develop and maintain appropriate internal communication pathways for staff
  • Develop a technology plan that establishes the criteria for selection and implementation of IT, including Electronic Health Record, Practice Management System, internet strategies and telecommunication, timeclock, social media
  • Maintain and monitor maintenance contracts

Risk Management

  • Monitor all open legal issues involving the company or individual providers
  • Construct and monitor reliable control systems
  • Maintain appropriate insurance coverage – property and professional liability
  • Ensure that record keeping meets the requirements of government agencies
    • Develop and implement a risk management plan to ensure a safe environment for patients, staff and visitors.
    • Establish a plan for disaster response and recovery.
    • Develop and implement a compliance program for federal and state laws and regulations, including HIPAA, OSHA/WISHA, FMLA, FLSA, CLIA, Hazardous Waste, Medicare, DSHS and other insurance payers
    • HIPAA Privacy and Security Officer
    • Maintain appropriate levels of insurance, including professional, property, business

Other

  • Adheres to the policies outlined in the PNW Employee manual
  • Adheres to the PNW Standards of Conduct
  • Complies with annual health testing requirements
  • Completes mandatory training updates
  •  Performs other duties as assigned by the Board of Directors 

Qualifications—Minimum Requirements          

  1. Education – Masters in Business Administration or a Masters degree in a Health Services program strongly preferred
  2. Experience - 5-years leadership in a medical office setting or similar healthcare leadership experience.

Typical Physical Demands

Prolonged sitting, some bending, some lifting, stooping and stretching.  Good eye-hand coordination and manual dexterity sufficient to operate a keyboard, scanner, photocopier, telephone, calculator and other office equipment.  Must have appropriate range of hearing and eyesight to record, prepare and communicate appropriate reports.

Typical Working Conditions

Normal office environment with weekend on call rotation and holiday rotation

PNW believes that each employee makes a significant contribution to our success.  Contributions can be within and outside of responsibilities and principal accountabilities.  It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Position Descriptions represent a general outline of job duties, functions and qualifications. They are not intended to be detailed or comprehensive in nature.  In addition, positions evolve over time and their description may not reflect the precise nature of the position at a given point in time.

It is PNW’s policy to base hiring decisions solely on the individual’s ability to perform essential position functions.   Persons with disabilities are eligible for this position provided they could perform those functions with reasonable accommodation. 

Applicants who are interested should send their resume and any related materials to David Nicewonger, [email protected].


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  • Operations
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  • Human resources
  • Clinical expertise
  • Revenue cycle
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Ready to post a job? Complete a Job Posting Request. Postings run for one month from date of placement, will be featured in our monthly newsletter, and a notification will also be sent to our member listserv.

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