Job Postings

Program Director - Virtual Health
MultiCare Health System, Tacoma, WA

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Position Summary:
The Program Director - Virtual Health manages the Virtual Health program in collaboration with service line and medical group leadership. This includes strategic planning and program development, operations, marketing, and fiscal management of a broad range of services under Virtual Health programs. This position requires integration of a diverse set of best practices, compliance with applicable state/federal regulatory policies, and communication with a wide range of internal stakeholders and workgroups, medical groups (MMA, Rockwood), finance, IS&T, legal, marketing, etc., and management of key vendor relationships. Leading through influence, change management, project management of multi-departmental or system-wide solutions, and delegating are key management skills that are integral to the success of this position.

This position requires building constructive, inclusive and productive relationships with a variety of internal/external stakeholders and workgroups. In addition to direct oversight of system-wide ambulatory surgery initiatives, the incumbent is also responsible for business data analysis and special projects for the wider Retail Health and Community-Based Care Division. This individual extracts, aggregates, analyzes, and reports data and information used to support planning and operations activities, and provides support and user training for multiple software applications.

Work situations are frequently non-routine requiring a broad vision of the future of the virtual health within the health care industry; sensitivity to the values and expectations of medical staff, management, employees, and patients, complex data analysis, and the use of discretion and good judgment in decision making.


  • 5 years’ experience in managerial or supervisory capacity.
  • 8 years’ experience in project management or equivalent.
  • Experience in a supervisory or lead capacity preferred.
  • Experience with telehealth or telemedicine strongly preferred.
  • Prior analyst experience preferred.


  • Bachelor’s degree in Hospital Administration or Business Administration.
  • Master’s preferred.


Please visit our website to apply for position #60588 online at:

About MultiCare:

MultiCare Health System is a not-for-profit health care organization committed to our mission of “partnering for healing and a healthy future.” Our 18,000 team members (employees, providers and volunteers) are united by MultiCare’s values of respect, integrity, stewardship, excellence, collaboration and kindness. Since our founding more than a century ago, we’ve grown to become Washington State’s largest community-based, locally governed health care system with numerous primary care, urgent care and specialty services — including Rockwood Clinic, Deaconess Hospital and Valley Hospital in the Spokane, WA, area.

MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V


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